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Making Manila’s ‘Crown Jewel’ a Safe City

Background

In 2003, plans were made to upgrade Bonifacio Global City (BGC), part of a former Philippine Army base near Manila, into a world-class business and residential center. The Bonifacio Global City Estate Association (BGCEA), which provides integrated property management services, began working to transform BGC into Manila’s ‘crown jewel’ and a model for other cities. Today, BGC is a thriving financial and residential district.

“With the rapid growth of BGC as a successful world-class commercial and residential development, we continuously look for ways to improve services for Bonifacio citizens,” said Rodney M. Medrano, Executive Director, BGCEA.

A major goal was to make BGC a safer city.

Challenges

Medrano said one of BGCEA’s first tasks was to ensure that the city had the right infrastructure to manage and maintain security.

Previously, city surveillance consisted primarily of low-definition analog cameras that did not meet safety requirements. Low-resolution surveillance footage lacked the kind of detail needed by law enforcement to carry out successful investigations. For example, car license plates were unreadable. In addition, manual conversion of all videos from analog to digital, coupled with serious storage constraints, meant that the videos could not be kept for very long after conversion.

What’s more, decentralized camera surveillance made it difficult to analyze footage. Poor legacy network infrastructure included limited, but expensive, fiber networks for transferring images.

All these issues severely hampered law enforcement and crime prevention efforts. Giving the city a larger view of public security meant that changes were needed: A new, high-definition surveillance solution had to be centrally connected and managed. Also monitoring points for installed networked cameras needed to be evenly distributed to ensure comprehensive coverage of the city. Finally, these images must be transmitted across varying distances, unblocked by high-rise buildings.

“We wanted to ensure that public safety remained a top priority, and that meant overcoming any issues with the underlying security and network infrastructure,” Medrano said.

Solution

BCG first contacted Huawei in 2014. While competing vendors were considered, none were able to offer Huawei’s comprehensive solution that addressed all the city’s public security concerns.

“We were thoroughly impressed, even at the proof-of-concept stage, “said Bernard Beltran, IT manager, Fort Bonifacio Development Corporation. “Huawei looked into every possible aspect of the issues we presented, and arrived at a set of solutions that left no stone unturned. “

Huawei’s Safe City solution consists of High-Definition (HD) Intelligent IP Cameras strategically located to ensure comprehensive coverage. Huawei’s network design ensured that images could be transmitted across varying distances to the command center without being blocked by high-rise buildings.

Cameras are connected to a central command center by means of a Wi-Fi backhaul network across the city’s major grids. This makes an expensive fiber network unnecessary. Personnel at the command center use video analytics to coordinate camera visuals. Although BCG now uses a microwave backhaul network, it plans to soon change to a more cost-efficient mesh network.

Benefits

  •  24/7 intelligent security surveillance with data analytics detect crime and help manage traffic.
  • Local law enforcement now has an effective platform to help them deter crime in BGC.
  • BGC is considered the safest business and residential township in the Philippines and has set the benchmark for other cities to emulate

BGC was the first Huawei Safe City project in the Philippines. The success of the project led the city to expand the scope (Phase 2) and increase coverage from 70 percent to 100 percent. Phase 3 is now underway, and includes closed parking areas, office space, major shopping areas, and traffic management with video analytics.

autodesk-realistic-game

Making realistic game characters: rigging and body deformation

Designing compelling 3D characters for your video game is one thing; making sure they look and behave realistically is another. From leveraging motion capture data and retargeting animation with Maya, to choosing an A-pose over a T-pose during development, Santa Monica Studio went the extra mile to ensure that their characters look, feel, and act real. Here are a few best practices from a GDC 2019 presentation by the studio’s Lead Character Technical Artist, Axel Grossman, for making realistic game characters.

Producing animation with mocap

Use motion capture

Image courtesy of Santa Monica Studio

In getting your characters ready for battle, nothing beats motion capture instead of hand-keying movements. In the case of God of War, MotionBuilder was used for its speed and ability to use real-time camera work. A transfer-rig matching Maya’s coordinates was utilized, allowing for objects baked in MotionBuilder to be imported directly onto nodes in Maya, allowing for scenes to be built in MotionBuilder.

Make use of animation retargeting

Image courtesy of Santa Monica Studio

Animating character cycles one by one? Ain’t nobody got time for that! One tool you can take advantage of to speed up this process is an animation retargeter, which allows you to swap out characters and maintain the same animation cycle.

Striking a realistic pose

Using Pose Space Deformation (PSD) and Radial Basis Functions (RBF)

For your character to feel real, they need to act out the part in each of their movements. Simply choosing an A-pose over a T-pose can have an impact on how realistic your character’s movements are, with A-poses making for a more natural appearance and proper shoulder height. Pose Space Deformation (PSD nodes) uses Radial Basis Functions (RBF) to ensure that poses are properly blended from movement to movement.

Image courtesy of Santa Monica Studio

For the making of God of War at Santa Monica Studios, PSD was used primarily for muscle corrections for Kratos and Baldur, facial fixups and corrections. RBF, on the other hand, is about correcting poses, moving joints around. In the case of God of War, it was used for armor deformation on Kratos and other heavily armored characters, such as The Traveler, some props and environment rigging, and Freya’s hair.

Rigging and body deformation

Remember driver coverage

When it comes to making sure that props and objects in your environment act according to your character’s movements, you’ll want to keep driver coverage in mind. Drivers are basically our way of representing the field on which the poses play. Without proper driver coverage, you can fall out of your pose space and get pops and visual glitches. Using a ROM (range of movement), you can determine all the spaces where something can move.

Image courtesy of Santa Monica Studio

Without proper driver coverage, you risk running into problem areas on your characters.

Build dependencies for body deformation

You’ll want a system or hierarchy in place for body deformation so that all your world space matrices allow for your character to easily call up their poses. This might involve deforming by clavicle first, then humerus, then clavicle and humerus together.

Image courtesy of Santa Monica Studio

Traditional skeletal hierarchies combined with linear skinning lose volume. When it comes to body deformation, keeping your character in its pose space becomes an increasingly greater challenge. Linear skinning can cause things like a peck or deltoid popping out and becoming fat and round when it should be thinning out during a movement of the clavicle.

Image courtesy of Santa Monica Studio

Focus on areas most visible to the camera

When rigging your character, you’ll want to pay extra attention to areas that undergo a high degree of rotation, for example, twisting along bone axes such as the shoulder (where you can get the candy-wrapper effect) and other areas most visible to the camera, like the neck.

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Small and Midsize Companies Find Their Edge with Advanced Analytics

Small and midsize companies are constantly under pressure to differentiate themselves in a highly disruptive environment. Every rival—from one-man startups to large conglomerates—can rewrite the competition playbook forever with one new business model, one breakthrough offering, or one creative process. It doesn’t matter if the industry is mature; the company must create and exploit value immediately to squeeze out every last drop of value from operational efficiency, data-driven insights, and revenue growth.

Small and midsize companies are well-known for pivoting and changing direction with a speed and tenacity that’s difficult for even a multi-million-dollar enterprise with unlimited resources to duplicate. However, this quality leads to significant advantages only when coupled with outcome-oriented, real-time insights made possible by the latest analytics technology.

In the IDC Analyst Connection whitepaper “Analytics for SMBs: Sharpen Operations, Capitalize on Business Opportunities,” sponsored by SAP, Ray Boggs, vice president of small and medium business research at IDC, acknowledged that “business analytics and business intelligence can inform almost every aspect of a growing company’s operations.”

Prime Future Success with Data and Advanced Analytics

Whether its classic performance measurement and financial scrutiny; regular sales, costs, and profit reporting; or HR and workforce measurement, analytics can help identify areas for greater efficiency, untapped revenue generation, process improvement, and employee training. Essentially, businesses have no choice but to add advanced analytics to their digital repertoire. If we take a moment to think about the big brands that have disappeared in recent years, it is clear that their demise was the result of limited or delayed insight on the evolution of customer behavior and market dynamics.

Everything that a small and midsize company does is centered on the customer. For this reason, advanced analytics is a great fit when it comes to dissecting and truly understanding customer needs and shopping patterns with a swift, in-the-moment experience. More important, as most successful companies have shown, the business model must also leverage that information to add value to the customer experience through, for instance, micro-personalized recommendations, content, and campaigns.

A prime example is Snow Peak, an outdoor gear retailer that has grown from a single store in the mountains of Japan to a multinational enterprise with over 100 stores. The company attributes its growth to its commitment to understanding customers and offering products that closely meet their needs. However, Snow Peak realized that its use of Microsoft Excel, an outdated enterprise resource planning (ERP) system, and handwritten notes were not effective ways to share customer tastes, preferences, and buying histories with other salespeople and event planners. For example, staff may identify the right product for a customer—only to later find that the item is out of stock and miss an opportunity to achieve a sale and make a customer happy.

By adopting predictive analytics in the cloud, Snow Peak centralized, unified, and controlled fragmented information about customers, inventories, and all other aspects of the business and made this data available to executives, salespeople, and other business users in real time. Furthermore, it optimized inventories by coupling supply and demand data and keeping it up to date.

Snow Peak’s decision to scale its customer experience with advanced analytics in the cloud is one of a variety of use cases that can greatly improve the performance of a small and midsize business.

Additional applications that are just as impactful—if not, more—include:

  • Real-time collaboration: Employees, suppliers, partners, and customers can collaborate together with access to in-the-moment, accurate data, which is a critical component of keeping everyone in the value chain engaged and informed
  • Operational optimization: Companies can balance profitability, quality, and cost control with on-the-fly what-if analysis and insight acceleration through machine learning
  • Extended supply chain: Predictive analytics and the Internet of Things provide supply chain operations with the information needed to respond to ever-evolving market expectations while maintaining profitable sales and operations, demand fulfillment, response and supply planning, and inventory optimization
  • Core business processes: Emerging analytics technology—including machine learning, artificial intelligence, and blockchain—can help create a well-skilled, productive workforce; free employees from repetitive, low-value tasks; optimize supplier negotiations; and speed accurate decision making and planning

Even though small and midsize companies have fewer employees, less cash flow, smaller inventory, and less diverse product lines than their larger counterparts, the ability to know everything about themselves and their customers brings an opportunity to stay one step ahead of the competition. But the data is only as good as the business’ ability to capture, process, analyze, communicate, and act on it in a timely, efficient way. By using advanced analytics, small and midsize companies can acquire the skills and mindset needed to turn decision-making processes and strategies into transformational, leading-edge innovation.

sap-summer

Summer Fun: Data-Driven Guide to Navigating Your Summer

Summer is here and in full summer mode. Whether you’re on vacation or covering for someone on vacation, sit back, relax, and take a moment to see what this summer’s trends are and how they might be impacting your business.

Hot, Hot, Hot Data

Have you found yourself sitting on your porch exclaiming that this is the hottest summer ever?! You would be correct. According to Climate Central the planet has been gradually increasing year after year. In fact, “16 of the 17 hottest years on record have occurred this century,” reports Climate Central.org.

Get up to speed on your investments in sun umbrellas, swim suits, and pool supplies— the heat is here to stay. It is having an impact on consumer and summer trends that have been changing over the past years.

I Scream for Ice Cream

This heat is warming up markets. We all know the best way to cool down on a hot day is ice cream. It’s not only store sales that are impacted but, the sales of packaged ice cream rose 6.5% in the last year according to dairyfoods.com .

Ice cream isn’t the only industry tied to the sun that is increasing; Sun Care products are also on the rise. According to The Global Industry Analysts, Inc. the Sun Care Products industry is projected to reach $11.1 billion by 2020. Currently the largest market worldwide is Europe. The biggest upcoming markets are Asia Pacific, United States, and Latin America. Latin America has a projected sales growth of 10.2% through 2020.

These are just two industry examples of growing markets. It’s not just about the right market at the right time though, it’s also about how consumers are finding and buying.

Website Traffic Summer Blues?

While road traffic is getting increasingly worse every year (in congested cities it is growing by 15 minutes on the daily commute every year) your website traffic may be slowing down these summer months. With recent retail trends like the Retail Meltdown of 2017, there are a lot of opportunities to act upon with online shopping. More importantly, companies need to make sure they are capitalizing on their approach to mobile shopping. It will have a large impact on purchasing trends moving forward.

Not only are consumers online and mobile driven but also they are more informed. Be ready for customers who do all their prep work before larger purchases online as well as competitive shopping. Gone are the days where poor customer service can be swept under the rug with online reviews. There is increasing importance on product experts to provide product comparisons laid out for consumers.

Summer Job Money

Not all industries have a summer rain cloud over them. Overall consumer product purchases may be down but restaurants and travel are booming.

Hotel occupancy is booming. Domestic airlines have flown more passengers each year since 2010, and last year U.S. airlines set a record, with 823 million passengers. The rise of restaurants is even more dramatic. Since 2005, sales at “food services and drinking places” have grown twice as fast as all other retail spending. In 2016, for the first time ever, Americans spent more money in restaurants and bars than at grocery stores. according to The Atlantic.

We’ll see dramatic shifts moving forward in all industries, for some companies it will be sink or swim.

Planes, Trains, and Automobiles

On the other side of traffic gridlock issues, there is currently a booming tourism industry, making it important to know this year travel trends. There are seven that TrekkSoft points out for a successful tourism business: Millennials, Active & Adventure Trips, Female Solo Travel, Food Tourism, Responsible Tourism, Mobile Photography, and Business and Leisure Travel (“bleisure”).

Millennials are “officially the largest generation in history, beating out Baby Boomers.” They also have disposable income and love to travel. Expect them to share their opinions on travel online, and to do their travel research online.

Also, expect travel to be driven by how ‘Instagram worthy’ it is. Whether a destination is notable for its natural beauty or hotel beauty, expect popularity to grow through mobile pictures.

Happy summer, safe travels, and stay cool!

3ds-Max-2020

3ds Max 2020.1 Feature Updates

Autodesk 3ds Max 2020.1 is focused on enhancing your workflow by delivering you modernized tools such as keyboard shortcut management and detachable viewports. Plus, building upon our 2020 release chamfer modifier feedback, we have polished and provided an additional update to bring you a more predictable tool.

Detachable Viewports

Enhance your workspace experience by extending your viewports across various monitors.

Watch as 3ds Max team member Ken Larue takes you through the details:

Highlights:

  • Leverage multi-monitor set-up and float up to three additional viewport panels across multiple monitors
  • Each viewport panel can be separately configured

Updated default keyboard shortcuts and improved hotkey management

Easily customize, merge, and visualize shortcuts keys with a new hotkey system and hotkey editor tool.

Watch as 3ds Max team member Brent Scannell takes you through the details:

Highlights:

  • New Hotkey Editor tool replaces the Keyboard tab in the Customize User Interface dialog
  • Search for action by keywords or by current hotkey assignments
  • Clear current assignments and conflicts with undo history
  • Filter actions by current customization status, and by groups
  • Migrate legacy keyboard shortcut files without missing out on updates to the defaults
  • User hotkey settings are saved separately from defaults in a dedicated and accessible User Settings folder
  • Configuration selector allows easy and quick switching between hotkey sets

Chamfer modifier improvement

Building upon our 2020 Update users’ feedback, receive even more efficient and predictable modeling options.

Watch as 3ds Max team member Martin Coven takes you through the details:

Highlights:

  • By Weight chamfer type provides absolute weight on an edge, altering the shape of the mitered corners
  • Scale spinner globally multiplies the Weight values in the scale amount
  • Crease Weight averages between connecting edges provide a varying width over a span of edges
  • Depth Weighting allows control on a per-edge basis
  • Depth Type combobox features Fixed and By Weight which hides the modifiers spinner and fetches per-edge depth values from the mesh channel.
  • Depth spinner has been added to Edit/able Poly in the Edit Edges Rollout under Crease and Ribbon in the Edge Panel.
  • Radius Bias will alter shape of the chamfer in areas where there are acute corners, making them more uniform.
  • Spinner blends the chamfer size to the radius amount to handle sharp corners.

Additional Improvements

New Double-click selection allows you to be efficient and faster while modeling.

– Support added for EditablePoly, EditPoly modifier, EditableSpline and EditSpline modifier.​​

– Works with Unwrap UVW in both UV Editor and 3d viewports.​

– Includes modifier hotkeys to add selection or subtract selection and works in Maya Interaction mode​

– Objects to select all contiguous faces, verts, segments, etc.

Command Panel Improvements allow you to switch between different Edit Poly modes 70% faster

– Autocomplete for MAXScript is on by default in the MAXScript editor and works out-of-the-box.

– The new generateAPIList <stringstream> MAXScript API makes it easier to enable
autocomplete for MAXScript in 3rd party editors.

analytic-trends-2019

Top 10 Analytics Trends for 2019

2019 is the year that analytics technology starts delivering what users have been dreaming about for over forty years — easy, natural access to reliable business information.

1. Machine learning everywhere. We’ve reached the third great wave of analytics, after semantic-layer business intelligence platforms in the 90s and data discovery in the 2000s. Augmented analytics platforms based on cloud technology and machine learning are breaking down the longest-standing barriers to analytics success. They bring insights to users rather than forcing users to unearth elusive trends, and provide more intuitive interfaces that make it easier to get the data people need to do their jobs.

2. Embedded analytics accelerates. The historical line between operational applications and analytics continues to blur. Thanks to advances in machine learning, prescriptive “intelligent applications” have become a reality. These data-driven, self-learning business processes improve automatically over time and as people use them.

3. Cloud analytics adoption skyrockets. Cloud brings agility and faster innovation to analytics. As business applications move to the cloud, and external data becomes more important, cloud analytics becomes a natural part of enterprise architectures.

The advantages are particularly important for smaller organizations: the cloud offers affordable, on-demand access to analytical and data processing power that was previously reserved for much larger organizations with dedicated analytics teams.

However, some data will never move to the cloud — a nuanced approach is required, leveraging existing analytics investments while moving to hybrid on-premise / cloud analytics architectures.

4. Better user experience drives greater adoption. Advances in speech and text recognition mean users can finally ask business questions using everyday language. AI-assisted data discovery can automatically mine data for insights and propose appropriate views of what’s new, exceptional, or different.

Chat bots and personal assistants provide seamless access to the basic numbers used to run the business. And using real-time systems as a foundation, managers finally get dashboards with all the information they need to run every aspect of the business, in real time, at their fingertips.

5. Compliance drives true data platform adoption, supported by more flexible data management. As it has been for the last forty years, data collection, preparation, and standardization remain the most challenging aspects of analytics. The rise of compliance and privacy concerns are driving the adoption of more standardized approaches — for example, reducing the attractiveness of data discovery architectures that extract and manipulate data separately from core systems.

Real-time processing, data catalogues and new “data orchestration” systems allow organizations to retain a coherent view of data across the organization without having to physically store it in a single place.

6. Data literacy will continue to be a big problem. The biggest barrier to analytics success has never been technology. Giving somebody the best pencil in the world will not make them Picasso.

Analytics culture, skills, and organization continue to be the biggest barriers to turning information into lower costs or increased profits. Organizations must invest as much time and money in analytic skills and incentives as they do in technology.

7. There will be an increasing number of AI fails. Like any powerful technology, AI brings new dangers. Algorithms are sociopaths: they have no knowledge of what they are doing. AI brings amazing opportunities for improved productivity and augmented human intelligence. But it magnifies any existing problems with data quality and data bias and poses unprecedented challenges to privacy and ethics.

Comprehensive governance and data transparency policies are essential. Sadly, things will probably get worse before they get better — organizations must implement ethics processes, councils and external advisors before high-profile disasters hit the headlines.

8. End-to-end decision-making platforms emerge. Analytics has traditionally only paid attention to a small part of the end-to-end “data journey.” Information and insight is useless unless something actually changes in the business.

More holistic, end-to-end approaches to analytics are emerging, not only because of the combination of operations with analytics, but also with more proactive and seamless approaches to converting user analysis into concrete actions. This depends fundamentally on human judgement, consensus, and creativity, but it must be supported by better integration between analytics, traditional business planning activities, and social collaboration platforms.

9. AI and machine learning makes analytics more human. More powerful augmented analytics will eliminate a lot of the work around collecting and processing data, and identifying areas for further investigation. But ultimately people are the most important “technology” required to turn data into business improvement.

In an era where basic decisions can be increasingly automated, more strategic choices rely on uniquely human skills such as creativity, understanding of context, and leadership.

10. New experience analytics. Understanding and optimizing the customer experience is the bedrock of successful digital transformation. Traditional analytics focused on structured data flowing from operational systems. Newer analytic platforms have blended more unstructured data such as text, images, and raw sensor readings into analytic workflows.

The next step is to expand analytics to both operational data and “experience data” — the unique, subjective experiences of individuals as they interact with products, brands, and internal business processes.

Looking forward to 2020 and beyond. With ever-more devices capturing more nuanced data, with technology capabilities accelerating, and powerful machine learning still in its infancy, analytics is poised for a new golden age.

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TechTips: Benefits of Using SMS for Business Use!

  1. No need to install any apps to send and receive messages.
  2. It can reach all mobile users worldwide, independent of the Wi-Fi and telco provider.
  3. More reliable because no data connectivity is required for instant delivery.
  4. More secure due to spam filtering mechanism put in place by telco operators.
  5. Security passwords are sent via SMS OTP for e-commerce or online backing.
  6. Businesses still prefer SMS over consumer messaging apps.*

Why choose sendQuick?

  • Easy to deploy Plug & Play appliance.
  • Real-time Out-of-band delivery (SMS is sent via SIM card obtained from local Telco).
  • Automated Escalation with 2-way SMS.
  • API integration to any application.
  • User web interface for broadcast messaging.
  • Send messages instantly via SMS, Emails and Instant messenger apps such as Facebook, WeChat, Viber, LINE, Slack, and Telegram.
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Benefits of SMS Alerts in Healthcare Industry

A competitive landscape and rising healthcare costs necessitate healthcare providers to manage costs while maintaining high-quality patient care and support services. Also, with rising cyber-attacks, they need to secure endpoints for mitigating the risk of loss of data.

The use of mobile messaging for effectively managing data and communication is a proven method of reducing costs, improving workflow processes and optimizing patient care services.

Here are the top benefits of deploying SMS technology in healthcare institutions:

1) Booking/Appointment reminder

A 2-way SMS text is an effective way of scheduling and sending reminders to patients of their appointments. This frees up administrative resources and time resulting in cost savings.

2) Diagnostic test reports

Non-confidential, routine health test results can be sent via SMS text to patients reducing patient follow-up calls and commute thereby enhancing operational efficiency

3) Queue system

An SMS alert is useful for informing patients of their queue number when there is limited space available in the healthcare institution or patients are experiencing longer waiting time.

4) 2-Factor Authentication (2FA) Security

A second layer of security via SMS One-Time-Password, 2FA mode can help mitigate cyber-security breaches and allow the doctors and patients to securely access information even from remote locations.

5) Emergency Call

If the patient’s health deteriorates or any code blue situation arises, the nurse can call the call centre who will then send out an SMS alert to the doctors cutting down crucial time to respond.

6) Internal Business Messaging

Use of personal mobile devices to communicate sensitive information can expose the healthcare institution to potential leakage of confidential data sqoope (by TalariaX) is a HIPAA compliant platform through which internal staff can share information securely.

7) Feedback and survey

SMS is a convenient and faster way to gather feedback from patients on the quality of services being offered by the healthcare institution.

TalariaX is a leading industry player in developing and providing enterprise mobile messaging solutions for improving business workflow and productivity. Our range of solutions includes IT Alerts and Notifications, 2-Factor Authentication with SMS OTP, Marketing & Emergency Broadcasting.

4-ways-automated-workflow

4 Ways To Implement An Automated Workflow For Routine Business Processes

Do you spend a sizeable part of your day executing time-consuming repetitive processes? Implementing workflow automation by streamlining business processes leads to efficiency and eventually cost-savings, thereby improving the bottom-line of a company.

Here are some of the tasks which different departments can (and should) consider automating to enable them to focus on other important activities:

For the business continuity management team:

Deploy an automated call-tree solution as a reliable crisis communication tool to ensure real-time, omnichannel notification outreach to all relevant stakeholders during emergency scenarios

For the operation team:

Reduce no-show rate and minimize revenue losses with automated appointment reminder messages trigger based on information captured in any calendar app

For the IT team:

Countless alerts from various applications and servers and the need for physical presence of staff for monitoring them is time-consuming and pointless. IT managers can deploy a unified notifications management platform which will monitor, centralize and deliver real-time rich alerts in case of crisis.

For the marketing team:

Rich alerts can be auto-triggered whenever an abnormality (i.e. out of the configured threshold range) is detected by a social network monitoring software, thereby respond to any crisis in a timely manner

Overall, business process automation saves time, effort and money by creating active engagements with staff, prospects and clients with interactive 2-way communications that in turn automates relevant workflow across various departments.

sendQuick has a range of solutions to address critical business needs including IT Alerts and Notifications, Business process Automation, Marketing and Emergency Broadcasting, and Remote System Monitoring

netapp-okada-article

Okada Manila

Okada Manila delights guests by delivering a data-driven customer experience with NetApp

This year, over 7.3 million guests will experience a new level of personalization at Okada Manila as they enjoy leisure in one of the largest casino resorts in the world. NetApp’s hybrid flash storage solutions ensure uninterrupted availability of Okada Manila’s business applications and reliable access to mission critical data.

"NetApp solutions not only simplify data management, but also provide a robust and flexible IT infrastructure that can adapt to changing business needs. With these capabilities, Okada Manila will be able to effectively cope with the growing volume and complexity of data, and continue being a data-driven organization."
Dries Scott
Chief Technology Officer, Okada Manila

Okada Manila realized early on that consistently providing such a top-notch guest experience is only possible with a data-driven approach to running all of its operations. However, this initially posed as a challenge. Since it has a multitude of customer touchpoints across its facilities, Okada Manila needed an IT backbone that allows the right data to be delivered to the right channel at the right time.

With NetApp’s hybrid flash storage solutions, Okada Manila systems will run optimally 24 hours a day, seven days a week as it combines highly reliable hardware, software and sophisticated service analytics to alert IT teams of possible issues that could lead to service outages.