sendQuick Enterprise can be used to automate back-end processes, improve front-end customer service engagements, and help free-up manpower resources from menial administrative tasks. This allows the user-organization to improve their operation agility.
Features
Web-based messaging system
Messaging system for unlimited users and application licenses with multiple access control.
Easy integration to backend applications (API)
Easy integration using back-end (email), HTTP Post or ODBC access methods.
SMS schedule broadcast
You can schedule SMS in hours or days in advance.
Automatic Message Routing
Automate message route using keyword management.
Contact list/ Address Book with Grouping Function
There is a global list managed by the administrator.
Mass SMS Capability
You can either send group SMS from the address list or upload from tab-delimited using CSV or tab delimited files.
Multiple Access Control
You can assign different users with different access rights with ease.
Two-way SMS Messaging
You can receive and send SMS on individual box, viewable only by the respective users.
Benefits
- Send and receive SMS to inform employees, customers, partners and others on new products, services or promotional information.
- SMS marketing for new products and services.
- Jobs and information dispatch for workflows and related transactions.
- Complement call/contact centres to send and receive SMS for inbound and outbound enquiries.
- Interactive (two-way messaging) enquiry using SMS for services like status enquiry, inventory enquiry, service status and others.
- Messaging for schools and educational institutions for reminders, updates and even attendance information.
- Appointment and other reminders
- Self-service transaction via SMS
