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Attach and Renew

Unlock new opportunities to help customers enhance the business value of their IT

As trusted advisors, customers look to you to propose great services to help them with their IT operational needs. Attaching services when you sell product is a great way to increase customer satisfaction with their solution and to increase orders:

Services are more than a one-time sale. They can be the foundation of successful long-term customer relationships. With a large base of customers accustomed to contractual and packaged support, you can then use renewal and conversion selling to help develop long-term relationships and recurring revenue streams.

Attaching and renewing can unlock new opportunities to grow your services business:

Improve customer relationships—Sell or deliver services to potentially increase customer satisfaction and retention and gain additional insight into your customers’ business needs.
Increase opportunities—Start or expand your services business by providing services to your customers, helping to increase financial benefits from HPE and improving your revenue and margins.
Develop recurring sales—Use services renewals to accelerate and provide predictable high-margin revenue streams, or upgrade to maintenance agreements.

Third Party Maintainer (TPM)

The Third Party Maintainer (TPM) program helps you articulate the HPE Pointnext Services value proposition to customers, and provides resources to help you sell and identify top opportunities for win back.