Realize 354% ROI, 45% improvement in service desk resource efficiency with intelligent and predictive ITSM
PRODUCT DESCRIPTION
BMC Helix ITSM is a powerful, industry leading service management platform and fueling your IT transformation with intelligent, people-centric user experiences that helps you work smarter. BMC Helix ITSM is delivered in the cloud, or as a hybrid or on-premises solution
KEY FEATURES
BMC Helix ITSM delivers predictive ITSM across multi-cloud environments
Modern persona-based UX optimized across devices
Comprehensive and intuitive service and change management capabilities
BMC Helix Multi-Cloud Service Management provides a seamless service experience across multi-cloud environments
Cognitive automation capabilities that transform the agent experience
Powerful, stunning reports and visualizations allowing data driven insights
Container deployment lets you run BMC Helix ITSM on any type of public cloud
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