Wordtext Systems, Inc.
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BMC Helix Delivers 361% ROI for the Service Desk and Intelligent Automation Benefits
Explore All the Business Value and Efficiencies BMC Helix Bring to Organizations
In a modern enterprise, customers now have vastly enhanced needs for their service desk, IT operations, DevOps, and end user efficiency — to allow employees across divisions to shift focus to driving innovation and business growth. In a BMC commissioned study, Forrester Consulting interviewed and analyzed the results 11 companies found by implementing BMC Helix solutions for their service and operations management. Covering a three year period, the independent analysis reveals significant financial benefits and business value when using the full BMC Helix solution set including:
- 361% positive ROI when migrating to BMC Helix ITSM
- 189% positive ROI with the adoption of the intelligent automation and orchestration capabilities of BMC Helix
- 189% positive ROI with the adoption of the intelligent automation and orchestration capabilities of BMC Helix
- 33.5% deflected and 25% fully automated for service desk tickets
Head Office
1005 Metropolitan Ave, Makati, 1205 Metro Manila
Cebu Office
2F Unit 202-204, GMC Innovation Center, M. J. Cuenco Ave, Brgy San Roque Cebu City 6000
Davao Office
Unit 11, Plug Holdings Bldg, 141 R. Castillo St, Agdao, Davao City, 8000 Davao del Sur