Getting accurate data on time is critical for the bank’s many services as well as reporting requirements, including the reports that go out to various regulators such as the National Bank of Poland and the European Central Bank (ECB). Delivering a report late can result in fines as well as limit some of the bank’s activities.

Over time, the bank used automation across a variety of IT and business functions, resulting in a complex web of automation solutions, along with the built-in capabilities of their data warehouse platforms. This had not only required them to maintain different skill sets, but also brought to the surface some of the automation functionality gaps of the tools, resulting in a need to develop solutions themselves.